TeleHux provides a comprehensive range of Business Process Outsourcing (BPO) services including customer service, technical support, data entry, telemarketing, virtual assistance, and back-office operations.

We serve a variety of industries such as e-commerce, healthcare, finance, real estate, and technology. Our team is experienced and adaptable, ready to meet the specific needs of your business.

TeleHux employs experienced BPO service agents and implements rigorous quality assurance processes, including regular performance evaluations, continuous training programs, and adherence to industry best practices to maintain high standards.

Our customer service team is trained to handle inquiries, resolve issues, and provide support through multiple channels including phone, email, live chat, and social media. We work closely with you to ensure we represent your brand accurately and professionally.

Yes, our technical support team is equipped to handle a wide range of technical issues, from troubleshooting software problems to guiding users through complex processes. We offer support via phone, email, and remote access.

Our telemarketing service includes lead generation, appointment setting, market research, and customer surveys. We use targeted strategies and skilled professionals to maximize your outreach and conversion rates.

During the onboarding process, we ask each new client a series of questions to ensure that all the business processes we provide align with their required security practices. These protocols are then integrated into the standard training for all agents assigned to that client's account.

Our onboarding process involves understanding your business needs, setting up communication channels, training our team on your processes, and conducting a trial period to ensure a smooth transition. We work closely with you to tailor our services to your specific requirements.

We operate in the Philippine Standard Time (PST), but we offer flexible scheduling to align with your business hours. Our team is accustomed to working in shifts to provide 24/7 support if needed. Many Filipinos are accustomed to working graveyard shifts to accommodate US companies’ operating hours.

TeleHux offers competitive pricing tailored to the specific needs of your business. Thanks to our remote work model, we can offer significant savings on operational expenses. Clients can save up to 60% on per hour rates compared to traditional BPO services in the United States. Contact us for a customized quote.

We provide each client with a customized payment schedule. We accept various payment methods, including wire transfers, checks, Zelle, ACH, and more. Credit cards are also accepted, subject to a 3% processing fee.

Absolutely. We understand that business needs can change, and we offer the flexibility to scale your services up or down based on your requirements. Our team can quickly adapt to any changes in scope.

We provide regular reports and updates on performance metrics, KPIs, and progress. We also schedule regular meetings to discuss any concerns, feedback, and improvements. Our goal is to maintain transparent and open communication with you.

Getting started is easy. Contact us via our website, email us at jeff@telehux.com, or reach out to us at +1-937-217-4398 to schedule a consultation. We'll discuss your business needs, outline a plan, and start the onboarding process to get your services up and running smoothly.