About

Us

Founded in June 2024 by Jeff Huxmann (Co-founder/CFO) and Charisse Alivio (Co-founder/COO), TeleHux was created with the goal of redefining the Business Process Outsourcing (BPO) industry. We are headquartered in Ohio, USA, but the heart of our operations lies in Cebu, Philippines—a vibrant city known for its talented and dedicated professionals. At TeleHux, we specialize in supporting small businesses across the United States by providing high-quality, customized outsourcing solutions that help our clients save time, reduce costs, and enhance their customer experience.

The

Team

Our Unique Advantage

TeleHux stands apart from other BPO providers because of our unique approach to delivering services. Our remote work model allows us to reduce operational costs significantly, which translates into substantial savings for our clients. With a team based in Cebu City, we have access to a rich pool of skilled professionals who are committed to providing exceptional support and delivering measurable results. We prioritize flexibility and scalability in our solutions, ensuring that every client’s specific needs are met, whether it’s customer service, technical support, data management, or telemarketing.

Our Team and Culture

At TeleHux, we believe that our people are our greatest asset. We invest in hiring experienced agents who are not only skilled in their fields but also share our passion for quality and customer satisfaction. Our team in Cebu is composed of dynamic, driven individuals who understand the importance of communication, efficiency, and continuous improvement. We foster a work culture that values teamwork, transparency, and a commitment to excellence. This environment not only enhances our service quality but also ensures that we maintain long-term relationships with our clients.

A Commitment to Quality and Security

Quality is at the core of everything we do at TeleHux. Our rigorous quality assurance processes guarantee that we consistently deliver outstanding results. We have built a reputation for reliability by maintaining high standards and ensuring that every interaction reflects our commitment to excellence. Additionally, we understand the critical importance of data security in today’s business landscape. Our operations are governed by stringent data protection policies to ensure the confidentiality and integrity of your business information.

Looking Ahead

As we continue to grow, TeleHux is committed to expanding our footprint within the Philippines and beyond. This growth will allow us to provide even more robust and versatile solutions to our clients. We believe in innovation and the power of human talent, and we are excited to continue building a future where businesses can thrive through smart, efficient outsourcing.